Small Biz Growth Partners Privacy Policy

Personal Information We Collect

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Website, we may also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies including:

• Cookies, which are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
• Log files, which track actions occurring on the Website and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
• Web beacons, tags, and pixels, which are electronic files used to record information about how you browse the Website.

We use Device Information for:

• Functionality: To recognize you on our Website and remember previously selected preferences, including your preferred language and location.
• Advertising: To understand your visit, the content you viewed, the links you followed, and information about your browser, device, and IP address. We may share limited aspects of this data with third parties for advertising purposes.
• Affiliate marketing: To identify which affiliate referred you to us so that we may grant commissions when applicable.

You can set your browser not to accept cookies, and the website above explains how to remove cookies from your browser. Some Website features may not function properly if you disable cookies. We do not alter our Website’s data collection and use practices when we receive a Do Not Track signal from your browser.

We also collect information you provide to us directly. We refer to this as “Provided Information.” We collect and process Provided Information when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback through a message board, contact form, or email.
• Provide your email address in exchange for access to a free resource.
• Sign up for our email newsletter or subscribe to regular content.
• Submit an intake form or application for any of our services or programs.

Provided Information may include:

• Personal identification information, such as your name, email address, and phone number.
• Billing information, such as billing address, shipping address, and payment information. Payment card information is generally processed by our payment provider rather than stored directly by us.
• Business information, such as the name of your business, business model, revenue levels, and business goals.

In this Privacy Policy, “Personal Information” refers collectively to Device Information and Provided Information.

Children’s Privacy

The Website and our services are intended for adults and are not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will take reasonable steps to delete it. A parent or guardian who believes that a child has provided Personal Information to us may contact us using the information below.

How We Use Your Personal Information

We generally use Provided Information to fulfill orders placed through the Website, including processing payments, delivering products or services, and providing invoices or order confirmations. We may also use Provided Information to:

• Communicate with you.
• Screen orders for potential risk or fraud.
• Provide information or advertising relating to our products or services, consistent with the preferences you have shared with us.

We use Device Information to help screen for potential risk and fraud, improve and optimize the Website, generate analytics about how visitors browse and interact with the Website, assess the success of marketing and advertising campaigns, and track affiliate referrals where applicable.

How We Share Your Personal Information

We share Personal Information with service providers that help us operate the Website and use Personal Information for the purposes described above. For example, we use Google Analytics to help us understand how visitors use the Website. You can learn more about how Google uses information at Google’s Privacy Policy and can access Google’s opt-out browser add-on at Google Analytics Opt-out Browser Add-on.

The types of third parties with whom we may share elements of Personal Information include:

• Payment processors that securely process and handle payment information.
• Providers of email management and distribution tools.
• Providers of security and fraud-prevention tools and services.
• Providers of analytics services that help us monitor and optimize the Website.
• Providers of affiliate marketing tracking and analytics services.
• Providers of customer relationship management systems that help us track and communicate with potential and current clients.

We may also share Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, protect our rights, or protect the safety and security of our business, users, or others.

We do not sell Personal Information for monetary consideration. However, our use of advertising cookies, pixels, or similar technologies may be considered “sharing,” “targeted advertising,” or a “sale” under certain privacy laws. Where required by applicable law, we will provide the ability to opt out of those activities.

How We Store Your Data

We process and store data using service providers including:

• Google Workspace — for email communication, document storage, internal collaboration, and storing shared resources and downloadable content.
• Google Analytics — for Website analytics and user-behavior measurement.
• GoHighLevel — for customer relationship management, marketing automation, appointment scheduling, calendar integration, pipeline management, client onboarding workflows, Website and portal hosting, infrastructure maintenance, performance optimization, and security.
• Stripe — for secure payment processing.

Please review these providers’ respective privacy notices for information about their processing practices and the locations in which they may process or store information.

We use commercially reasonable safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no computer network, storage system, or internet transmission can be guaranteed to be completely secure.

We retain Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements, unless you request deletion and we are legally permitted to comply.

Email Marketing

If you make a purchase, download a free resource in exchange for your email address, or otherwise opt in to receive emails, you may receive communications from us, including newsletters, Website updates, promotions, product updates, and other announcements or correspondence.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in applicable messages or by contacting us. Please understand that unsubscribing from marketing communications may prevent you from receiving certain promotional or product-update information. We may still send non-marketing communications when necessary to fulfill a request, deliver a resource, administer an account, or provide customer support.

Behavioral Advertising

As described above, we may use Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to you. For more information about targeted advertising, visit the Network Advertising Initiative at thenai.org.

You may manage or opt out of certain targeted advertising through:

• Meta
• Google
• Microsoft Advertising
• TikTok

You may also opt out of certain participating services through the Digital Advertising Alliance at optout.aboutads.info.

Your Data Protection Rights

Depending on where you live and subject to applicable law, you may have rights regarding your Personal Information, including the right to request access, correction, deletion, restriction, objection, or portability. You may also have the right to withdraw consent where processing is based on consent and to lodge a complaint with an appropriate data protection authority.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar requirements, we may process your information to perform a contract with you, comply with legal obligations, pursue our legitimate business interests, or with your consent. Your information may be transferred to and processed in countries outside your location, including the United States, where data protection laws may differ.

To exercise an applicable privacy right, contact us using the information provided below. We may need to verify your identity before completing a request, and certain exceptions may apply.

Third-Party Websites

This Privacy Policy applies only to our Website and our handling of Personal Information. We are not responsible for the data collection, privacy practices, security, content, or policies of third-party websites or services that we link to or that link to us. We encourage you to review the privacy policy and terms of use of each third-party service you use.

AI Services and Third-Party Artificial Intelligence Tools

Some of our services, resources, assessments, or interactive experiences, including Another Me™, may direct you to artificial intelligence tools provided by third parties. Certain AI experiences currently utilize ChatGPT technology provided by OpenAI.

When you choose to use these experiences:

• Your interaction takes place within the third-party provider’s platform.
• Information you enter is subject to the third-party provider’s applicable privacy policy, terms of use, account settings, and data practices. For AI experiences provided through ChatGPT, please review OpenAI’s Privacy Policy.
• Small Biz Growth Partners does not have access to private conversations you have within those third-party AI tools unless you voluntarily choose to share information with us.

Small Biz Growth Partners generally receives only the information you voluntarily submit directly to us through the Website, forms, email communications, scheduling tools, surveys, or other direct communications. Unless you voluntarily provide information to us outside of the AI experience, we do not use your AI conversations to build customer profiles, marketing audiences, or advertising segments.

We strongly recommend that you do not enter highly sensitive personal, financial, medical, legal, password, confidential client, confidential business, or other information that you would not wish to disclose to a third-party artificial intelligence service.

AI-generated responses are intended to support reflection, planning, organization, and general business thinking and occasionally may be inaccurate, incomplete, or outdated. They should not be relied upon as legal, financial, medical, psychological, tax, accounting, or other professional advice. You remain responsible for evaluating AI-generated information and for the decisions and actions you take based on it.

We encourage you to review the privacy policy, terms of use, and account settings of any third-party artificial intelligence service before using it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The date of the most recent revision will be shown at the top of this page. Changes become effective when published on the Website, unless otherwise stated.

Complaints

Please contact us if you have concerns or complaints about how we use Personal Information so that we can attempt to resolve the issue. Depending on where you live, you may also have the right to lodge a complaint with your local data protection or consumer protection authority.

Contact Us

For more information about our privacy practices, to ask a question, or to exercise an applicable data protection right, please contact us:

• Email: [email protected]
• Phone: (562) 552-7820
• Mail: 6300 North Wickham Road, Suite 130-458, Melbourne, FL 32940